PRIVACY POLICY: North Star Digital

Last updated January 3, 2026

1: The Formal Introduction

  • Effective Date: February 3, 2026.
  • Preamble: This Privacy Policy outlines the “North Star Digital” commitment to privacy and data protection. It applies to all information collected through our website (northstardigitalads.com), onboarding briefs, and communication channels.
  • Definitions: Clearly define “Personal Data” (any information relating to an identified individual), “Usage Data” (data collected automatically), and “Cookies”.

2: Detailed Information Collection

We collect information through three primary channels:

  1. Voluntary Submission: Information you provide when filling out contact forms or onboarding briefs, including name, business email, phone number, and agency details.
  2. Automatic Collection (Usage Data): Details such as your IP address, browser type, device information, and time spent on our pages.
  3. Third-Party Integration: Metadata from Google Ads and Meta Business Manager when you grant us “Partner Access”.

3: Purpose of Processing (Why We Need Data)

  • Contractual Fulfillment: To perform the specific PPC management services you have hired us for.
  • The “Invisible” Service Model: To generate white-labeled reports and maintain your agency’s brand integrity.
  • Communication: To provide updates via Slack, email, or your preferred project management tool.
  • Security & Compliance: To prevent fraudulent activity and comply with legal obligations in India and your client’s jurisdictions.

4: White-Label Confidentiality & “Client Data” Protection

This is a critical section for an agency owner:

  • Non-Disclosure: We enter into a binding Non-Disclosure Agreement (NDA) with every partner to ensure your client lists and internal strategies remain 100% confidential.
  • Non-Solicitation: We explicitly agree never to contact or solicit your end-clients directly.
  • Credential Security: We operate strictly through “Partner Access” and never request or store the actual login credentials for your clients’ ad accounts.

5: Data Sharing & Third-Party Disclosure

We do not sell, rent, or trade your personal data. We only share information with:

  • Fulfillment Tools: Platforms like Slack, Monday.com, and Google/Meta for service execution.
  • Analytics Providers: Services like Google Analytics to monitor our website performance.
  • Legal Compliance: Law enforcement or regulatory bodies if required by a valid legal request.

6: International Data Transfers

North Star Digital operates out of Ahmedabad, India. By using our services, you consent to the transfer and processing of your data in India, where data protection laws may differ from those in the USA or Europe. We implement standard contractual clauses to ensure your data receives the same level of protection as in its home jurisdiction.

7: Data Retention (24-Month Rule)

We retain personal and project data for 24 months following the termination of our service agreement. This allows us to provide historical reporting or re-onboarding support if you return to our service. After this period, data is either deleted or anonymized.

8: Your Rights Under GDPR & CCPA

If you are located in the EU or California, you have specific rights:

  • The Right to Access: Request a copy of the data we hold.
  • The Right to Erasure: Request the total deletion of your personal data.
  • The Right to Object: Opt-out of any processing for marketing purposes.
  • The Right to Rectification: Request corrections to inaccurate data.

9: Security of Data

We use industry-standard encryption and security protocols to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

10: Contact Us

For any questions regarding this policy or to exercise your data rights, please contact our Data Protection Officer:

  • Entity: North Star Digital
  • Address: 724/2, Sardarnagar, Ahmedabad, India
  • Email: contact@northstardigitalads.com